Ops Running ‘Smoothly’ As Airports Clear Backlog: Centre after IT outage
The Central government on Saturday said that airline systems at airports across the country are returning to normal, a day after a global computer outage caused widespread disruptions.
The Central government on Saturday said that airline systems at airports across the country are returning to normal, a day after a global computer outage caused widespread disruptions. Airports witnessed chaotic scenes on Friday after several flights were either delayed or cancelled. Efforts were underway to clear the backlog.
In a statement, the ministry said all issues related to travel adjustments and refund processes were being taken care of. "Since 3 am, airline systems across airports have started working normally. Flight operations are going smoothly now. There is a backlog because of disruptions yesterday, and it is getting cleared gradually." the Aviation Ministry said.
However, the IGI Airport in Delhi faced significant disruptions on Saturday morning as the Digi Yatra system, a biometric-based boarding system, remained non-operational. Long queues were observed at the departure terminals as passengers struggled to check in manually. Airport authorities have deployed additional staff to assist travellers and manage the congestion.
Between 6-7 am today, the system continued to experience glitches while issuing boarding passes. However, the scenario improved later in the day.
The global IT outage had far-reaching effects, disrupting airline operations worldwide. Airports and airlines rely heavily on Windows-based systems for a variety of functions, including check-ins, baggage handling, and security clearances. The outage highlighted the vulnerability of critical infrastructure to software issues.
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